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Make your employees productive
by giving them access to a
full service
IT Help Desk
Until now only large organisations had the luxury to maintain a service desk to answer questions and help sort out problems often faced by the staff users.
In a successful organization everyone needs to perform efficiently and be fluent in the use of office tools they have been provided to
perform their job functions.
With our IT Help Desk phone line, a subject area expert is always a phone call away 24 hours a day 7 days a week and will help your
staff to get the job done.
You can request help by phone, or alternatively, registerd users can create a trouble ticket usering our web system and request help over internet chat at
www.support.co.ug
Our IT Help Desk provides support with software use and other problems over the phone 277, and where needed on a pre-arranged basis we can perform remote network repairs over the Internet, or even provide a technician to vist you at your location.
PC Networking and Local Area Networks(LANs)
Network Connectivity Configuration
Wireless
Wireless 802.11 Connections
PDA's-Palm OS
and Windows OS
Blackberry
Printers, Drivers and Queues
General PC Hardware Diagnosis
Database Connectivity
Microsoft Windows XP
Microsoft Windows 2000
Microsoft Windows NT
Linux
Free BSd
Sun OS
Networks
Operating Systems
Other Areas
Of Expertise
Office 2000XP2003
Lotus Smartsuite for windows
Open Office
Outlook 2000XP2003
MS Access 2000XP2003
SQL Server
We can also extend support where there is a need to do direct on-site visits. Or where the client requires to have an item looked at by our
Technicians, we accept pre-arranged delivery of items to our workshop.
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